leadership
Followleadership Archives

Is being 80 per cent ‘fit for business’ enough in today’s competitive world?
There are very few retail businesses that can afford to lose 20 per cent off the topline and survive.

Retail: Character, charisma and candour
Retail is about simplicity, yet complicated by feeble leadership and handicapped by inconsequential management tiers.

Is benevolent retail achievable?
Before long, customers will be buying with the most powerful of triggers - their conscience.

It’s hard to find a humble CEO. Here’s why
Despite humility being good for business, it’s extremely difficult for CEOs to be genuinely humble.

How to be a better leader – according to science
A look at how leadership behaviours and attitudes are diffused throughout the whole organisation.

What would you do today if you knew what would happen in 17 years’ time?
Executives don’t really want to know what the future will be like.

Another fatal blow for bricks and mortar?
Suppliers are falling over themselves to get a product accepted by online retailers.

How to breed innovation
Why is innovation typically lumped under the banner as product development or format refinement?

The never fail way to get yourself out of any disagreement
Why do some people seem to process information faster at the negotiating table?

Are marketing initiatives destroying the customer experience?
Retailers need to remove the rose tinted spectacles and question the practicability of ivory tower initiatives.

Longer boats are arriving and who manned the light house?
Australia is no longer an island economy.

It’s all a matter of judgement
Professional managers have a place, just not in the critical leadership positions that involve the key ingredient that c...

A tale of two retailers
Never underestimate the devastation of a single person's toxicity on a brand and bottom line.

Retail cultures reflect leadership
A realisation that the company name is not the overriding brand nor is product and price-point decisive factors.

Creating the ultimate UX when delivering retail projects
Innovation requires leadership but also creativity – a culture where people can do their best work and set the standard ...

The retail plunge from mediocrity
The compulsion for conformity is nothing other than a guise by ambivalent support offices and ivory towers in a corporat...

The elusive root of success
Why trying to discover the ‘magic formula’ for business success is futile.