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HR

HR Archives

This is the outdated recruitment practice retailers are still using

Too many retailers still utilise outdated recruitment practices, hiring solely for experience and skill without consider...
diversity in the hiring process

Why aren’t more Australian businesses hiring refugees?

Tens of thousands of refugees enter Australia each year, but corporates have been slow to embrace this section of societ...
Image of an employee in office conference room.

Letting staff go – a guide on what to do

Businesses sometimes have to let staff go. People management specialist Karen Gately explains how to do it right.

Employees looking for flexibility, transparency, and action

LinkedIn's 2019 talent trends report shows what job-seekers are looking for.

Retail among most supportive of disability employment, but gap remains

Most employers open to idea of hiring people with a disability.

Ikea to hire 16,000 staff by 2030

"We’re hiring for jobs that don’t exist today.”

What are your retailers doing?

How confident are you that your retailers are retailing?

Inherent leadership or micromanagement?

Precious few businesses tolerate, let alone encourage true leadership.

Should you leave customer care to the least trained staff?

The paradox of putting our most inexperienced staff in front of our most experienced customer.

How not to delegate

If you want to get promotion don’t empower your staff.

Recruitment app targets millennials on mobile

Tech firms looks to become the ‘Tinder for jobs’ among young Australians.

Our people aren’t stupid

In a world preoccupied with performance at all costs, the language of ‘staff loyalty’ does not fit.

Customer service: a spontaneous echo

No amount of indoctrination will enthuse demonstrable passion from team members unless there is meaningful engagement.

The secret life of an autistic retailer

Employers can be prejudiced against those they perceive to be disabled and often hide behind the bureaucracy of health a...

Tenure is not an investment in your career

Many in Australian retail still confuse tenure with experience.

Hybrid recruitment and retail

How does an organisation best determine the talent needed in the business today, and what will be needed by the business...

7-Eleven in fresh wages scandal

Convenience chain still unable to extricate itself from staff exploitation scandal.

Fiddling while retail burns

Are the fundamentals of retail being ignored in the clamour to apportion blame when business wanes?

The annual salary conundrum

Key strategic points to consider when approaching annual staff salary reviews.

Retailers lacking in (Dis)abled Intelligence

Dave Farrell on how retailers can benefit from embracing an integrated work culture.