Workers are living through the “last vestige of slavery”.
Executives don’t really want to know what the future will be like.
New research examines the key milestones in the evolution of customer experience to chart the store of tomorrow.
Brian Walker delves into the rewired organisation.
Stuart Bennie looks at past predictions of retail trends and compares them to now.
Dennis Price postulates on the future of society and what that might mean for retailers.
Ensuring what you sell is not complete without the consumer’s input is key to the future of retailing, says one expert.
Jon Bird gazes into the crystal ball to show us a glimpse of the future shopper.
Selfridges’ new retail experiment to show how customer habits, preferences, and tastes will be used in the future to develop personalised services and products.
Why the need for capital will change the retail landscape.