The capability playbook
In this report:
- Learn how leading retailers safeguard profitability against rising operational costs and discounting pressure through disciplined pricing and operational control.
- Discover how to transition beyond informal, founder-led processes to create infrastructure, supply-chain resilience, and governance that support sustainable growth.
- Uncover how to leverage data and foundational technology to improve demand forecasting, customer retention, and everyday decision-making.

Master the blueprint for sustainable retail growth
Is your retail business built to withstand market volatility and scale effectively? The Capability Playbook—E-book 3 of the Grant Thornton Australia 2026 Retail Dealtracker series—explores how top-performing retailers build resilience, optimise margins, and leverage technology for long-term growth.
Download the exclusive e-book now to uncover strategic insights on embedding technology, improving earnings quality, and building a scalable operating model without adding unnecessary complexity.