Why online sales growth isn’t really growth

For many bricks-and-mortar Australian retailers, it seems 2018 was the year the Grinch actually did steal Christmas. While a just-released Commonwealth Bank report suggests solid spending by consumers online in 2018, many bricks-and-mortar chains struggled as foot traffic in stores fell markedly in December. The growth in online sales is not unexpected, but the question is if and when will the momentum slow and what will be the ultimate impact on store-based retailers and on retail landlords? In

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