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Toys R Us fined

toyrusToys R Us Australia has paid a penalty of $10,200 after the issue of an infringement notice by the Australian Competition and Consumer Commission (ACCC) in relation to the supply of a household cot that did not comply with the mandatory safety standard.

Toys R Us operates more than 30 Toys R Us and Babies R Us stores throughout Australia, as well as an online Toys R Us store.

It sold the Nantucket 4 in 1 household cots online and in stores between February and November 2013.

Toys R Us recalled the Nantucket cots after testing obtained by the ACCC identified that the cots did not comply with the safety standard and that there was a risk of injury or death to infants from the cots, including from falls, entrapment, or suffocation.

According to the ACCC, Toys R Us  initiated a recall shortly after being contacted.

“Retailers have an obligation to exercise effective and ongoing due diligence in sourcing and testing products before stocking them for sale to consumers, in particular where a failure to do so puts the safety of infants and children at risk,” ACCC deputy chair, Delia Rickard, said.

“It is disappointing that the Toys R Us compliance system failed to identify this problem. Companies must have quality assurance systems that can ensure the integrity of their supply chain and that important product safety standards are complied with,” Rickard said.

“Adopting and maintaining a comprehensive compliance program is a fundamental aspect of any retailer’s ability to comply with safety standards.”

As part of the court enforceable undertaking Toys R Us has provided to the ACCC, it has agreed to provide further notices to consumers about the recall, to continue to offer free collection of affected cots and refunds to customers, and to implement a consumer law compliance program with a particular focus on enhancing its product safety procedures.

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