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The pay imperative

Last year saw a dramatic escalation in the number of incidents of underpayments involving household names across Australia, with a number of large retailers making the headlines. The impact of getting pay wrong isn’t just paying remediation costs or reputational damage from media coverage or legal proceedings, it also has a significant impact on your staff. If retailers are getting pay wrong, staff can become demoralised, less engaged and less productive as the foundation of trust between empl