Team member work ethic – Aldi vs Woolworths

Asking staff whether they are happy working for their company should be pretty predictable. And it is. They are unlikely to bite the hand that feeds them, especially not knowing to whom they are speaking. I regularly ask staff this question, particularly at Aldi and Woolworths and I watch their body language closely, mainly their facial expressions. It was Professor Albert Mehrabian, an Armenian born in 1939 in Iran who is a Professor of Psychology at the University of California, who conducted

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