Shopping centres blunt department stores’ appeal

Department stores’ struggles to find relevance with today’s omnichannel consumer are well documented and customers are voting with their wallets. Department stores’ value proposition has traditionally centred on their ability to offer products and services all in the place that were otherwise unattainable. With the advent of shopping centres, the department store supplemented a shopping centre’s tenancy assortment with things that were differentiated, a complementary mix with specialty s

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