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Revealed – the future of the retail store

Nearly half of 500 Australian shoppers surveyed by the Australian Consumer Retail and Services Unit (ACRS) on behalf of marketing services business Salmat in August indicated that they will spend the majority of their time shopping online by 2022. The ACRS’ latest Omnibus Tracker data is good news for online retailers, but bricks-and-mortar traders will be happy to know that 48 per cent of surveyed consumers said they will still spend the majority of their shopping time in-store five years fro