Retail: Too many cooks?

Retail, like any industry, can be plagued by an excessive management framework. Engaged leaders recognise the ramifications when the ratio of managers to employees is disproportional, culminating in a dysfunctional team crippled by inconsistency and confusion. The adage ‘less is more’ suggests an inevitable departure from the recent spate of quick-fix remedies implemented to offset the diminishing talent pool facing the sector. The most questionable antidote is the bolstering of mana

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