Retail Customer Excellence Awards gala nears


Retailers are encouraged to secure tickets to the inaugural Retail Customer Excellence Awards.

The awards night, with a gala dinner, will be held on May 11 at the Plaza Ballroom in Melbourne.

The event is a collaboration between Inside Retail and the Association and Communications Events and Total Retail & Payments EXPO conference.

Super Retail Group CEO, Peter Birtles, will give the keynote speech at the event.

The awards will be adjudicated by judges from retail organisations including Inside Retail, Azurium, Telstra, Australian Centre for Retail Studies and Good On You. Finalists will be announced in the coming weeks.

The full list of Retail Customer Excellence Awards categories are:

Customer centricity excellence award
In store Customer Experience Award
Online Customer Experience Award
Omni-channel Customer Experience Award
In store Technology Implementation Experience Award
Loyalty Program Experience Award
Personalisation Excellence Award
Customer Excellence Team Award
Responsible Impact Excellence Award
In store Theatre Experience Award

Single tickets can be purchased for $200. A table of 10 is available for $1500 (at a discount of 25 per cent off the full price).

More information on the inaugural Retailer Customer Excellence Awards can be found at

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