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Retail CIOs loosen their purse strings

The role of chief information officers in retail is changing from primarily being concerned with minimising risk and cost to prioritising return on investment and other measurable business results, according to new research from Gartner. “Retail CIOs are investing in analytics for both near-term benefits like decision making and to prepare for innovations such as smart machines, [artificial intelligence] and augmented reality – all of which will require robust datasets,” Gartner analyst an