Preview: Inside Retail Weekly 2196

IRW_COVER_2196A sneak peek at what’s featured in tomorrow’s edition of Inside Retail Weekly…

NEWS: Discount department stores get customer boost
New research finds that customer satisfaction is on the rise for some of Australia’s largest retailers.

ANALYSIS: Analyse that
Several major retailers have unveiled dedicated data and analytics units tasked with turning customer information into actionable insights.

ANALYSIS: Banning the b(r)ag
Woolworths and Coles’ well publicised rollout of a nationwide plastic bag ban has had its fair of detractors – why has this been such a contentious issue?

AROUND THE GLOBE: Experiential retailing or cafes in disguise?
The indulgent nature of chocolate is leading to an expansion of its retail experience, writes Norrelle Goldring.

OPINION: The only question a retailer needs to answer
There’s no shortage of ‘technological opportunities’ for success in retail today – leadership’s challenge lies in distilling the useful, from the superfluous, writes Peter James Ryan.

OPINION: Sigma hit by competitor’s blow
Chemist Warehouse’s decision to move to a rival supplier has created major challenges for one of Australia’s largest retail pharmacy companies.

FROM THE SOURCE: Jason McLean, Canon Australia
The debut retail presence for a global icon Down Under is all about conversations first, products second, according to this week’s brand leader.

SPOTLIGHT: Viva voce: A retailer’s best friend
Why word of mouth is still an incredibly important weapon in a retailer’s marketing toolkit.

Inside Retail Weekly is the premium product in the broad stable of Inside Retail publications. It is published weekly, 48 times a year, and offers in-depth analysis of key retail industry news, hard-hitting opinion pieces, feature stories, and much more.

If you are not already an Inside Retail Weekly subscriber and you would like to receive our premium weekly publication, subscribe now here. If you would like to sample Inside Retail Weekly via our free four-week trial, email Trials are subject to approval by Octomedia, publisher of Inside Retail.

For information on obtaining a multiple or corporate subscription, please email or phone (02) 9901 1800.

If you have a suggestion for a story or an anonymous tip off for our team, email – all suggestions and story tips are received in confidentiality.


Comment Manually


Hundreds of retailers closed their stores in the first lockdown in April. But far fewer have decided to shut their…

15 hours ago

A progressive think tank is worried the government will look to offset its recent spending on the response to Covid…

3 days ago

To stimulate Australia's economic recovery, one group is recommending an increase in GST, another is calling for a…

3 days ago