Retail Food Group’s Pizza Capers has won Canstar Blue’s Most Satisfied Customers Award for Pizza, for the third consecutive year.
Rebecca Logan, spokesperson for Canstar Blue, said the Queensland-based pizza chain trumped competitors in the pizza store category, securing five star ratings for taste, service, variety, and overall satisfaction.
“Whether you are eating out or taking away, taste and service are big ticket items. If either of those is lacking then the result is disappointed customers,” Logan said.
“Pizza Capers has shown it is solid in both of these areas, scoring five stars for taste and service since we began rating pizza stores three years ago.
“Pizza Capers is not necessarily the cheapest pizza but it’s the best according to its customers, who, according to the survey, are the most satisfied pizza consumers of all.”
Other pizza stores in the survey included Crust, which scored five stars for delivery and variety; Eagle Boys which scored five stars for value for money; Dominos which received five star ratings for delivery and its deals; and Pizza Hut.
The results are from 1450 Australians who had purchased and eaten a pizza (by buying online or in person) from a specialist chain pizza store/restaurant in the last three months. Brands must reach a minimum threshold of at least 30 responses to be eligible for inclusion in the survey.
The full Canstar Blue results are available at www.canstarblue.com.au.