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Mecca: 20 years and 100 stores later

When beauty entrepreneur Jo Horgan opened her first luxe Mecca store in South Yarra in Melbourne, she aimed to disrupt the cosmetics industry and put the customer at the forefront. It may be more than 20 years later, but Horgan is continuing to innovate her business to this day. It’s well-known that physical retail is struggling, but you’re opening your 100th store this year. What’s your thinking behind that? Digital and devices are here to stay, so I’m thinking, “One, how do I plug th

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  • Unlimited access to news,insights and opinions
  • Quarterly and weekely magazines
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  • Exclusive masterclass access.Part of Retail Week 2021