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Insights from Shoptalk Europe

Going offline and offering great experiences are top of mind for retailers, as discussed by several industry leaders on the first day of Shoptalk Europe in Copenhagen this week. During his keynote, Westfield CEO Steve Lowy discussed the new open-air, design-led Westfield Century City in Los Angeles, which he described as a “wonderful shopping experience”. “[Retail] has to have a physical platform that wows the consumer and evokes their senses in a way that online can’t do. Th

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