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Hybrid recruitment and retail

In any organisation, one of the many key areas of focus for the HR and recruitment team is to attract, develop and retain its top talent.  This becomes infinitely more important in a talent short market similar to the one we are currently experiencing in retail. But how does an organisation best determine the talent needed in the business today, and what will be needed by the business in future? Most retailers will review their people each year, going through a process of ‘calibration’