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How to turn loss prevention into sales and service

It’s no secret that it’s a challenging retail environment out there. The threat of an Australian recession, high household debt, and the seismic shift in consumer behaviour in a post-digital world present very real challenges. You don’t have to look very far to see the headlines about retail slumps, most recently with retail landlord Vicinity Centres posting a 72 per cent decline in its full-year profits. However, smart retailers are finding innovative ways to thrive and survive in a world

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