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How to turn around a toxic workplace

Toxic culture is the kind of culture that first kills the spirit of the team, then customer service and, ultimately, the business itself. It can be toxic on a number of fronts – employees become disengaged from their work, uncaring about quality or service, lazy, lack energy and work to rule. With an absence of visible leadership, it can also lead to constant undermining and a lack of teamwork. Of course, there are variations of all of that in different workplaces. Here are a few to look out f