How healthy paranoia could save your business

Success breeds complacency. Complacency breeds failure. Only the paranoid survive. – Andy Grove This Andy Grove quote is one of my personal favourite quotes, and as a reader of quotes, that’s saying something. To some degree, it addresses the question of what the 20-plus retail business collapses that have occurred in a wide range of categories in Australian retail have in common. Was it high cost structures, a blurry point of difference, lack of innovation, strategy or competitive spiri

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