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From the source: Tanya Tindall, Kailis

Kailis has been offering luxurious Australian South Sea pearl jewellery to stylish and discerning customers for 42 years. Now, the brand is evolving to cater to the new generation of savvy shoppers. General manager Tanya Tindall discusses the emotional customer journey of fine jewellery and the challenges of the changing luxury sector. Inside Retail Weekly: Kailis launched a newly redesigned flagship store in Perth recently. What did you consider when coming up with the new concept? Tanya Tindal

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