Domino’s planning something big

Domino’s will close all stores across New Zealand for one hour on March 9 for specialised training.

The initiative, set to be a ‘game changer’ in the New Zealand pizza industry, is scheduled to launch on March 11.

The same undisclosed initiative is believed to be taking place Australia also with , Domino’s CEO, Don Meij, calling it the company’s biggest announcement in 20 years.

“What we are planning and training for is the biggest initiative we’ve launched in years and in order for us to meet this challenge, set the bar high and get it right – this closure needs to take place,” says Meij.

“Customers have told us they want more from us, and we’ve listened. In order to deliver on this we are committed to closing all stores across New Zealand on Saturday 9 March and prove to our customers we are serious about providing the best quality, service and standards in all our stores.

“Let’s just say, all will be revealed in the coming weeks,” says Meij.

Domino’s NZ GM, Josh Kilimnik, said the one day closure is a big move for the New Zealand pizza franchise.

“Considering a lot of our stores are open on Christmas Day, New Year’s Day, and all public holidays throughout the year, this is a huge move for us, but one we are confident will help us reconnect with our customers as we continue to reinvigorate the way we sell and make pizzas,” said Kilimnik.

“During the closure the primary focus will be on improving the quality of our products, all aspects of the customer service experience and our overall image because it’s important we set the bar high and not rest on our laurels.”

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