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Does Myer have all the spokes in its retail wheel?

The wheel has long been a symbol of efficiency and a measure of how well things are going – for as long as it has been around. Statements like ‘a well-oiled machine’ are commonly used to describe a good business that is running well. But no matter how much oil is poured onto the wheel, if the spokes are not aligned or are missing, no amount of oil will get the most efficient result. Department stores around the world are struggling to find the right formula for sales growth, without too mu