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Divided we fall: Why retailers must speak with one voice

Through some of the most challenging years for the sector, the retail industry has had way too little bark or bite. Australia’s largest private sector employer – and a key economic driver – has had but a whisper in public debate and little shout or clout in government affairs. That is not to say the industry associations haven’t tried to make some noise, but they are under-resourced and struggle for authority because none of them can claim to really represent the entire industry. The big