“The Christmas period can be difficult for retailers and other consumer-facing businesses as they experience a peak in sales during the Christmas season before a subsequent lull,” Atradius Oceania managing director Mark Hoppe said.
“The sudden decrease in demand for products and services in January can have a significant impact on many business’ cash flow, including, for some, an inability to continue operating.”
The research goes on to point out that retailers can attempt to counter the lull period by taking a few key steps, such as by ensuring that staff are properly trained and are serving each customer that enters the store efficiently.
Additionally, the post-Christmas period is a good time to cut back on advertising spend, as a steady stream of customers will be entering the store regardless to return unwanted gifts as well as spending gift cards received.
“By putting smart strategies in place early to minimise the sales slump after Christmas, retailers can potentially protect their cash flow and ensure their longevity,” Hoppe said.
“It’s important for retailers to read the market and know their customers so they can put the right strategies in place for their business.”
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