Free Subscription

  • Access 15 free news articles each month


Try one month for $5
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • Exclusive Masterclass access. Part of Retail Week 2021

Creating the ultimate UX when delivering retail projects

‘Experience management’ is a key term and ideology in business today, and effectively refers to the experience that users/customers receive when doing business with you. Experience design (creating the experience) focuses on the entire process, starting with the very first interaction or encounter (whether in person or digitally), rather than simply basing success on satisfaction of the end product or result. This concept is now being embraced by the project management industry. Project team

Masterclasses are for professionals only

Only $5 p/m for first 3 months
Become a Professional Already a professional? Login
  • Daily exclusive Members Only content straight to your inbox
  • Access to exclusive Retail Week events including all 4 Masterclasses 28 February - 3 March
  • Retail insights and intelligence
  • On-demand videos with industry professionals
  • Weekly careers advice specific to retailers
  • Independent research reports and forecasts
  • Q&A with industry experts
  • Content, content, content! Weekly and quarterly magazines