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Covid-19: E-commerce ups its game

Like many of you, I have watched in disbelief as the impacts of COVID-19 continue to unfold in Australia. This is driving heightened levels of anxiety and rapidly changing customer confidence in the market. Our government took the decision last week to close down non-essential services to improve social distancing as part of a phase 2 response. You will have seen that, over the weekend, additional restrictions were applied to further limit the spread of the virus. Victoria has entered phase 3 of