The following changes will materially affect your retail future: Manufacturers in retail Wearable technology Mobile phone usage Ageing workforce, ageing market Ethnic diversification Multi-channel delivery and engagement Social media communications strategies Diminishing career loyalty Price convergence online/offline Drone technology in the supply chain 3D Printing Peer2Peer transactions. Of course there are more – but you get the idea. Change is relentless, overwhelming, and unpredict
ctable. You have two options to deal with this future:
You can develop strategies for each one, assign resources, and monitor progress in order to respond. You anticipate, react, and constantly fight. You win some and you lose some – but you can never stop worrying.
OR
You build your organisational culture to be an adaptive system. A system that is self-governing that thrives on complexity and is anti-fragile.
Which one is the hardest?
Which is the most effective?
Most importantly, what do you choose?
Have Fun
Dennis
Ganador – Making a better future happen.