Free Subscription

  • Access 15 free news articles each month


Try one month for $5
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • Exclusive Masterclass access. Part of Retail Week 2021

From the source: Kay Oswald, Smile Direct Club

a headshot of a CEO wearing a suit
Since the pandemic, customers have begun to embrace telehealth.
As people around the world retreated into the safety of their homes this year, consumers have begun to embrace telehealth and teledentistry. We chat with Smile Direct Club’s president of international, Kay Oswald, about how the unicorn retailer has risen to the challenge, the future of retail ­– and what it’s like talking to customers who are afraid of the dentist. Inside Retail: Can you tell me how Smile Direct Club works? Kay Oswald: We are a tailored telehealth and teledentistry platfo

Masterclasses are for professionals only

Only $5 p/m for first 3 months
Become a Professional Already a professional? Login
  • Daily exclusive Members Only content straight to your inbox
  • Access to exclusive Retail Week events including all 4 Masterclasses 28 February - 3 March
  • Retail insights and intelligence
  • On-demand videos with industry professionals
  • Weekly careers advice specific to retailers
  • Independent research reports and forecasts
  • Q&A with industry experts
  • Content, content, content! Weekly and quarterly magazines