Chemist Warehouse has partnered with on-demand delivery app Sherpa to offer a two-hour delivery service, the first of its kind for the pharmacy sector.
With the new service, customers now can get their orders delivered from any Chemist Warehouse outlet in less than two hours.
‘The launch of the Chemist Warehouse Online Home Delivery Service is a great step forward in achieving a new level of retail convenience,” said Duncan Brett, CEO of Sherpa.
According to the company, the partnership will allow the pharmacy chain to extend its reach and fulfilment to customers’ homes and businesses.
Brett said that home-delivery is no longer a VIP service but a basic necessity in the retail industry given how rapidly the new social norms have evolved.
“We are always working to strengthen and adapt our business,” said a spokesperson for CW Retail, parent of Chemist Warehouse.
“Re-defining the customer service expectation of convenience was a starting point that easily led us to integrating Sherpa’s home delivery app into our enhanced online ordering platform.”
The two-hour service will be available to most online shoppers subject to their location and accessibility.