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5 e-commerce experts weigh in on the ACCC’s marketplace inquiry

Ebay and its rivals in Australia face ACCC probe. Image: Reuters.
Last month, Australia’s competition and consumer watchdog, the ACCC, announced it was launching an inquiry into online marketplaces such as eBay, Amazon, Catch and Kogan, including their pricing practices, how they use seller data to launch competing product lines, how they handle consumer complaints (or not) and the ability of customers to leave and read reviews of sellers and products.  We asked five e-commerce experts to weigh in on some of these issues, including Paul Greenberg, an ea