The Rise of Gen “Re”
Redefining retailer roles, in-store experiences, channel convergence, and loyalty
Who are Gen “Re”? What do they want? Why are they the most influential movement re-defining the Australian retail space? How are retailers like Dan Murphy’s, Bunnings, Coles, Bonds & more adapting their strategies to win their hearts and wallets?
Download our free report to find out everything about Gen “Re” and the new standard of retail customer expectation.
- Find out how Bunnings, Bonds & Officeworks and more are leading change in sustainability and social issues to win Gen “Re’s” hearts and beat out competitors.
- Learn how Dan Murphy’s and BWS are using new customer feedback from Gen “Re” to provide a frictionless, cost-effective and sustainable in-store experience.
- Get the latest consumer insights and advice from Chemist Warehouse on Gen “Re’s” redefinition of omnichannel, preferred channels per industry sector and how to delight customers with the perfect approach.
- Gain insights into the two emerging types of customer loyalty and how to engage customers beyond the transaction with personalisation with insight from CashRewards and more