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Coles embraces AI for fresh produce management
This move from Coles is just the latest example of Australia’s grocery behemoths embracing a new, tech-enabled future of...
Can Amazon blow out the hair care market?
Amazon is making its hairdressing debut with the opening of a high-tech salon in London. But is the Amazon Salon a viabl...
Woolworths takes controlling stake in data analytics firm for $223 million
The company said on Tuesday it will increase its shareholding in Quantium for A$223 million ($173.25 million).
Using the ‘quantified customer’ to encourage repeat buying
Most retailers worth their salt know that the way to convert a potential sale into a done deal is through data. It’s wha...
Is your delivery management strategy based on hindsight or foresight
Most companies will work on the last mile delivery but not take into consideration all the other factors that impact the...
First-party data is critical to digital transformation
Unifying your customer between online and offline touchpoints is critical in retailers digital transformations.
How unified decision-making platforms are helping retailers adapt to Covid
Digital transformation has become a critical factor in adapting to the fast-evolving economy we now find ourselves in.
Catch.com names new technology and product chief
Varsavsky was listed as one of the top 50 CIOs in Australia in 2018 and again in 2019.
Why do only 9 per cent of retailers have the data they need?
Retailers need three types of data from suppliers to be able to store and ship items efficiently to ensure they are able...
How bots are driving a transformation in customised beauty
Customised beauty is becoming increasingly important to online shoppers, and beauty bots are filling the gap.
Why it’s critical to get on top of your organic search strategy
As the online space becomes more and more competitive, it’s high time businesses make sure their products are in front o...
Unlocking growth opportunities with consumers on the rebound
With consumers shopping for new partners, retailers have been presented with great opportunities to gain territory that ...
Driving customer engagement through audience profiling and segmentation
Retailers can no longer afford to congratulate themselves for having made the digital shift.
Cut costs and improve customer experience with better order management
Effective order management is crucial in today’s retail landscape. However, in many businesses, there’s still room for i...
Take control of your data strategy
The time has long since come for brands to move their customer database from “likes” to their actual customer data platf...
Why brands are rethinking digital marketing following Covid-19
According to Datisan’s Digital Marketing Maturity report, brands reevaluating how they connect with customers.
How online reviews can help you reach new customers
As online reviews gain popularity with consumers, they should gain priority with you too.
Talking tech with Endeavour X
Dan Murphy’s has launched numerous tech innovations this year to bring convenience, safety and speed to the customer exp...
Opinion: Is the future of retail in AI? (co-written with AI)
It's time retailers got on board, or they'll risk being left behind.
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