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Why your customers really are the power behind your business
It takes trust and experience to become comfortable with shopping online especially if you are new to it.

Peeking in the fitting room: How to get real-time data on buyer behaviour
One of the more visible outcomes of the coronavirus pandemic has been a growing awareness and urgency for many physical ...

Online retailers: Welcome to the new era of try-before-you-buy
Despite the rise of e-commerce, the question of how to help customers find the right fit online is still yet to be answe...

How Lancome’s new virtual pop-up is ‘the next big thing’ in beauty tech
The luxury beauty brand’s virtual flagship merges the worlds of science, beauty and technology.

Tumi chooses Asia to launch first experiential virtual store
Tumi believes its virtual store adds another dimension to its evolving approach to omnichannel retail, as the brand trie...

How Solbari is using AI to extend beyond sun protection to melanoma detection
Sun protection company Solbari is using AI technology to help its customer base detect skin cancer.

Sophia’s creators plan mass rollout in retail, medical in Covid-19’s wake
The company behind the humanoid robot has a vision to mass produce robots by the end of the year.

How blockchain is exposing brands’ supply chains
More businesses are peeling back the curtains on their supply chains to give consumers assurance that their suppliers an...

How digital transformation has left retailers vulnerable to cyber-attacks
Digital has transformed the customer experience and the way many businesses operate. But it has also increased the risk ...

Real-time connection is critical to any successful digital transformation
Digital transformation is the way to navigate the “new NOT normal” as to equip your organisation with tools flexible-ye...

How online reviews can help you reach new customers
As online reviews gain popularity with consumers, they should gain priority with you too.

Surfstitch prepares for a year of innovation
Creativity is at the top of the priority list for the Aussie fashion retailer this year.

Making retail lemonade from pandemic lemons
The coronavirus pandemic has given rise to a number of new retail opportunities, and luxury is undergoing something of a...

Talking tech with Endeavour X
Dan Murphy’s has launched numerous tech innovations this year to bring convenience, safety and speed to the customer exp...