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Professional

Professional Archives

Sheridan returns cotton products to soil in textile waste trial

New trial explores whether end-of-life cotton products can support soil health and serve as a solution to textile waste....

Meet the fast fashion brand making shoes out of offcuts

St. Sana is a new brand from the business behind Sol Sana. Here’s how it's making shoes more sustainable.

How to create an accessible e-commerce experience

Creating an accessible store goes beyond physical retailers just building ramps. Here are some handy ways that online b...

Why cultural appropriation keeps happening — and how to fix it

Zara is just the latest major fashion brand to be accused of stealing an indigenous group's traditional designs.

Estée Lauder: Why businesses need to go beyond Pride Month

Business support of the LGBTQIA+ community should not only take place during the Pride or Mardi Gras seasons, but every ...

Coles brings “Local” concept to Queensland

Coles backs local stores with expansion of store format despite consumers returning to CBDs and shopping centres.

Analysis: The driving force behind Hong Kong’s retail revolution

The rise of young Chinese consumers is driving e-commerce trends in the Greater Bay Area in Hong Kong.

Meme stocks and sneaker drops: What next-gen investors mean for brands

Think customers are buying products to wear? Think again. New research shows they're shopping with future returns in min...

Why Deciem is debunking clean beauty

Deciem has launched a new campaign to educate consumers about chemicals and allay fears perpetuated by clean beauty mark...
Image of Pete Sauerborn, MD of Catch

A good Catch: Q&A with MD Pete Sauerborn

Former Amazon VP Pete Sauerborn joined Australian online retailer Catch as managing director last year, bringing with hi...

How wellness can help retailers build trust and stickiness

Wellness isn’t solely the domain of health and beauty retailers. Retail brands in any category can benefit from prioriti...

How to embrace the ‘gifts’ in challenging situations

This mindset is all about embracing the gifts in both the challenging and positive experiences we encounter and then usi...

The Reject Shop staff rolls out training after team subject to verbal abuse and stalking

Retailers, union and government grappling to deal with increasing levels of customer abuse towards frontline staff.

Ikea and Sephora: Why businesses need to go beyond the bottom line

In modern-day retail, businesses need to show that they care about something other than making a profit to succeed in th...

Here’s how Farfetch is creating the store of the future

The online luxury player shows what it takes to create immersive shopping experiences that appeal to today’s consumers. ...

Here’s what three analysts expect from Amazon Prime Day 2021

Prime Day generated US$3.5 billion for SMB sellers last year. Here’s what to expect from this year’s event.

Ethics versus innovation: How to create an anti-discriminatory store

As the retail industry quickly evolves and becomes more reliant on access to technology and digital devices, it’s impera...
image of cartoon of people

Retail appointments of the week

R..M. Williams hires new CMO; The Iconic hires GM of sport; Moncler announces first chief brand officer.

How Canningvale plans to take Robinsons Singapore back to its roots

Australian online retailer Canningvale has just acquired an iconic Singaporean department store. Here's why.

Coles doubles down on payments with launch of Flypay for grocery

Major supermarkets are investing heavily in payment platforms in a bid to deliver a seamless customer experience that ri...