Shopper Marketing News - Inside Retail Australia.

The week that was

Looking back at what made headlines this week.

US chain continues Aussie expansion

New York label moves into premium centre.

From shopping centre to exploratorium

An inside look at one of the most most profound rethinks of the shopping centre experience to be seen anywhere in the world.

Retailers win big at shopper marketing awards

Rebel Sport, Myer and The Good Guys amongst the winners at 2016 POPAI Marketing at Retail Awards.

The sales/price conundrum

Stuart Bennie sounds off on some hard truths regarding retail sales staff.

Review: new format CBD supermarkets

A review of new format supermarkets by Woolworths and IGA in Sydney’s CBD.

Customer services biggest mystery

Debunking the appraisal of customer experience, as a result of cumulative averages and aggregates.

Introducing intentional innovation

Caroline Ghatt’s three steps to ensure your brand remains relevant in an ever changing retail landscape.

Aquila builds on heritage

High end menswear retailer to open half a dozen new stores by mid-year.

The real world of your shoppers

It is increasingly important to focus on what shoppers are doing long before they enter the store, writes James Brown.