With the average internet user now spending nearly 2.5 hours a day on social media, online retailers need to adapt.
Consumer adoption of shopping though social media 50 per cent higher than business adoption.
Half of all transactions in APAC now occur on mobile devices.
In-app visual product search will direct users to Amazon.
Fashion firm continues on journey to create seamless shopping experience.
E-commerce giant bridges online and offline worlds with local pop-ups.
There are common threads for organisations that have moved the needle from poor customer experience towards industry leading.
Leadership changes made as conglomerate signals major writedowns.
Iconic brand’s new CEO signals intent to “create the ultimate multi-brand destination, a Sephora of beach lifestyle.”
Can someone explain how retailers that sit on some of the world’s richest sources of big data, fail to compete with those who, in some instances, have none?