McDonald’s outage underlines the risks of retailers becoming too reliant on tech

Technology so infuses every aspect of McDonald's business that it would only be a slight exaggeration to call it a tech company th...

image description image description image description
Get the latest from Inside Retail straight to your inbox.
Join over 100,000 retailers who rely on our daily news, views and intelligence - it's free.

More from Digital

Online florist Bloomex fined $1 million over fake ratings

Interactive voice response systems can revolutionise customer experience

Why Aussie beauty brand Cinch Skin changed its approach to retail partnerships

How Aussie start-up Furlong & Gale is tapping into the timeless style of suits

“The goal is to be in thousands of retailers”: Edible Blooms’ expansion strategy

Struck out: Mike Ashley to close down Matches after paying US$64 million for it

Four reasons to become a dropship supplier in Australia

DFS and Douyin join forces to transform luxury retail in China

Meet Nakedvice, the brand founded by best friends in the Sportsgirl stockroom

Revolutionising customer experience and returns: smart parcel locker by Smartech

Lush left social media in 2021. Here’s why – and what happened next

How PowerBoard is helping QBD Books deliver a seamless shopping experience

Apple fined $2bn for thwarting rival music streaming service downloads

What StockX’s new shopping app for Apple Vision Pro says about AR in retail

Retention and loyalty – how to grow when the market is down

How scrutiny over prices could impact Coles’ and Woolworths’ loyalty programs