Opinion News - Inside Retail Australia

A free ride from the economy to lift your profit isn’t on the horizon

Australian retail businesses cannot continue to do what they are doing, the same way they are doing it.

The retail traitors

Stuart Bennie thinks Unibail-Rodamco has been sold a pup.

It’s all in the detail

Modern retailers need to display they care or the cash register won’t ring.

Inherent leadership or micromanagement?

Precious few businesses tolerate, let alone encourage true leadership.

Retail predictions for 2018

Brian Walker predicts the big five retailing trends for the year.

A moment for Santa’s retail helpers

There is nothing more gratifying than a leader sharing esteem to drive improvement.

The theatre of Christmas retailing

Brian Walker says it’s showtime for retailers – and time to maximise trade during the crucial period.

Building real customer experience into award winning retail

Brian Walker on a Spanish retailer’s novel approach to travel.

Not being online can be liberating

E-commerce should not be an automatic inclusion in the operational armoury of all retailers.

What is it that retail is trying to achieve through technology?

The prevailing attitudinal mindset between AI and HR is reflected in financials, where one is seen as an asset and the other as an overhead and liability.