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Is JCPenney’s digital transformation enough to turn the business around?
US department store chain JC Penney recently underwent a digital transformation to help the company shift gears from mer...

Retailers urged to adapt to delivery ‘revolution’
The CEO of same-day delivery provider Sherpa says retailers need to make changes at the store level.

Dan Murphy’s unveils future-focused stores as Endeavour demerger nears
Australia’s largest liquor retailer unveils future-focused store concept based on consumer education and discovery.

How iHerb has quietly become a health and beauty e-commerce giant
The e-commerce boom has seen iHerb win over consumers with its eco-friendly, naturals range.

Why big brands like Pepsi and Nike are betting on DTC
From Adidas to Swarovski, and Unilever, here's why the DTC strategy works for businesses both big and small.

WineDepot partners with Ebay, Vivino to bring wine to the masses
Besides the partnerships, WineDepot is to launch direct-to-trade platform WineDepot Market in Sydney next month and subs...

Chemist Warehouse looks to regional areas for NZ growth
The discount chemist chain is expecting to reach a store count of 35 in New Zealand by the end of the year.

Amazon calls on India not to alter e-commerce investment rules – sources
Amazon asked the Indian government on Thursday not to change e-commerce foreign investment rules until investigations in...

Meet the Aussie women making beauty more inclusive
Offering foundations to suit all skin tones sounds like a no-brainer. Here's why progress has been so slow

Is your delivery management strategy based on hindsight or foresight
Most companies will work on the last mile delivery but not take into consideration all the other factors that impact the...

How Depop accidentally drove a rediscovery of heritage brands
Depop founder Simon Beckerman shares how the platform is shaping fashion trends and what brands need to consider when ta...

Can cheap parking and store-only discounts boost CBD foot traffic?
With three days to go until JobKeeper ends, retailers need an incentive for customers to get back shopping in CBDs.

Venchi eyes Australia as part of APAC expansion
Venchi’s APAC MD Marco Galimberti shares the highs and lows of various market and reveals where the focus will be in 202...

Hush Puppies GM reveals plans for 2021
Hush Puppies general manager Charlene Perera reveals what to expect in the year ahead.

Beauty junkies unite: The thinking behind Adore Beauty’s new loyalty program
Increasing customer loyalty is a no-brainer. But launching a loyalty program is harder than it looks.

‘My most diversified range yet’: Leona Edmiston looks beyond the wrap dress
After 20 years of frocks, the Australian designer has launched her first range of pants and knitwear.

Fusion footwear brand Cole Haan launches online in Australia
The US-based footwear brand is well known for its fusion of classic, professional shoe styles with sneaker-based perform...

Metcash grows into second half, bookmarks $375m for network, online growth
Metcash’s supermarket sales rose 14.4 per cent compared to the prior corresponding period, while total food sales rose 4...

How bots are driving a transformation in customised beauty
Customised beauty is becoming increasingly important to online shoppers, and beauty bots are filling the gap.