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Omnichannel

Omnichannel Archives

Riding the e-commerce surge: 3 key takeaways

In a year like no other, e-commerce continues to see meteoric growth driven by the pandemic.

Shrink or grow? Predictions for online retail in 2022

Pandemic restrictions have undoubtedly given a boost to uptake of online retail channels. But what happens once the lock...

Comfort-focused furniture brand Maker & Son eyes APAC expansion

UK furniture brand Maker & Son to grow APAC presence with entry into Singapore and the addition of showrooms in Australi...

Sherpa ready for huge delivery demand – no Christmas cut-off date

Sherpa was voted ‘Best Carrier’ by the National Online Retailers Association in 2019 and won the runner-up accolade for ...

The lockdown liquor trends that are here to stay

Liquor retailers have innovated in a variety of ways in the past 18 months to match consumer demand and keep their heads...

Meet Outer – the US outdoor furniture brand curing ‘wet butt syndrome’

The online retailer has just launched in Australia, bringing its clever product design, desire to get people outdoors, a...

Mosaic Brands signs $59m additional credit to power post-pandemic ‘reset’

After a difficult few months Mosaic is expecting a much stronger second half to FY22, according to CEO Scott Evans.

The modern retail playbook: Lockdown’s over, so what’s next for e-commerce?

There’s no question that e-commerce has been a major winner for the retail industry since Covid hit.

Grocery shoppers embrace omnichannel experience, Cartology reports

Cartology head of marketing and insights, Jodie Koning, said the hybrid shopping model is being embraced by a growing nu...

Analysis: Here’s what the future of click-and-collect looks like

Covid-19 made ordering online to pick up in person mainstream in Australia. The desire for convenience will keep it arou...

How Institchu plans to become the world’s leading custom clothing company

Custom clothing company Institchu is looking to list on the Australian Securities Exchange in the next 12 to 18 months t...

Sherpa’s incredible rise as last-mile delivery market booms

Founded six years ago by three Aussie blokes on a mission to offer a better way to execute last-mile logistics, Sherpa i...
Inside Retail & Esendex

Omnichannel communication is key to achieving brand loyalty online

“People can move on to another brand faster now than they ever could before,” points out Jonathan Walsh, GM APAC for omn...

No signs of 11.11 festival fatigue in China, Kraft Heinz CMO says

Kraft Heinz APAC’s chief marketing officer, Dhiren Amin, discusses brand building, how to create memories around purchas...

Meet the Aussie brewers making non-alcoholic beer Heaps Normal

Non-alcoholic beer brand Heaps Normal is promoting mindful drinking with a product that offers all the taste of a beer w...

Taking the ‘doorbuster deal’ online: Strandbags gears up for peak season

After unveiling a new look and feel in-store, the luggage retailer has spent the last few months revamping its digital o...

Safety over sales: Online alcohol retailers under pressure to take action

Online alcohol providers in NSW adjust to latest reforms but pressure is on retailers nationally to have better systems ...

The modern retail playbook: Welcome to the future of physical retail

Welcome to the first episode of The modern retail playbook, our new four-part video series with Commonwealth Bank.

Deciem calls for calm with community-driven approach to Black Friday

Deciem is taking a slow and steady approach to Black Friday by encouraging customers to avail of personalised shopping s...

E-commerce tips from the expert who relaunched eBay Ads

Which technologies are just gimmicks, and what is the next big play online? We ask Ben May, managing director of The Cod...

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