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How this German mattress brand is helping people sleep smarter
German mattress brand Emma unveiled its newest product innovation on Thursday, a smart mattress that is capable of sensing a person’s sleeping position and automatically adjusting to ensure optimal spinal alig...
Omnichannel Archives
What it’s like to shop as a person with an intellectual disability
Alex Elliot and Ella Darling, project workers from Council for Intellectual Disability, share their experiences of navig...
How Skechers is stepping up the fun factor
Skechers Southeast Asia has introduced a string of creative collaborations to keep consumers engaged with the sports and...
Kmart launches on Catch marketplace today
Customers click and collect through a select number of Target or K Hub stores.
When it comes to e-commerce, Howards Storage World is cleaning up
Howards Storage World has seen phenomenal growth in online sales since replatforming its website and improving back end ...
How Gen Y is fuelling a bougie baby boom
Retailers report strong demand in the premium baby market since the pandemic with “aspirational, yet real influencers” a...
Why Pomelo is betting big on stores in Southeast Asia
The fashion e-commerce business wants to double its store count this year. Here’s the data-driven reason why.
Behind the success of Japanese retailer Books Kinokuniya
Where many megastores around the world have faltered amid competition from online retailers and ebooks, Books Kinokuniya...
Why luxury retailers must go above and beyond on service
The luxury consumer, in particular, needs to feel valued. Appreciated. And it does take a certain skill set to make that...
Boxing Day trade encapsulates an unconventional year of retail
Annual shopping holiday sees a reliance on online shopping and a mostly Covid-safe bricks-and-mortar event.
How to achieve profitability in online grocery retailing
Mark Burton of Dunnhumby writes about creating new revenue streams in grocery e-commerce.
Talking tech with Endeavour X
Dan Murphy’s has launched numerous tech innovations this year to bring convenience, safety and speed to the customer exp...
Walmart partners with TikTok to sell merchandise while livestreaming
Walmart will allow customers to shop for fashion items without leaving the app.
Beauty in 3D: Behind the creation of Charlotte Tilbury’s virtual store
British beauty brand Charlotte Tilbury is driving digital connections with consumers through virtual store.
A plea to customers: ‘Tis the season to cut us some slack
Before you whip out your phone to write up a negative review of a retailer, think twice.
Michael Hill defies luxury low in the lead up to Christmas
Online sales more than doubled during the last 22 weeks, Michael Hill said.
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