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Omnichannel Archives

‘Innovation is happening faster than ever before’: Richard Umbers

The real reason retail has entered a golden age of innovation. It's not what you think.

From startup to $600 million: Behind the Culture Kings acquisition

Here's why a US-based digital platform just acquired a stake in the Aussie streetwear business.
Inside Retail & Resonate Solutions

How to bridge the gap between physical and online retail

Customers are demanding seamless experiences, and to achieve this retailers must address their data blind spots to accel...

Peter Birtles’ advice to retailers: “Be steadfast and brave”

An in-depth interview with the former CEO of Super Retail Group about omnichannel, sustainability and diversity.

Online sales plateau in February: NAB

Compared to last year February’s online sales rose 40.7 per cent, though only 0.1 per cent on a month-on-month basis.

Benefits of pureplay outweigh marketplaces, retailers say

Retail leaders recently debated the pros and cons of selling on marketplaces. Here’s what they had to say.

Is JCPenney’s digital transformation enough to turn the business around?

US department store chain JC Penney recently underwent a digital transformation to help the company shift gears from mer...

Retailers urged to adapt to delivery ‘revolution’

The CEO of same-day delivery provider Sherpa says retailers need to make changes at the store level.

Dan Murphy’s unveils future-focused stores as Endeavour demerger nears

Australia’s largest liquor retailer unveils future-focused store concept based on consumer education and discovery.

Chemist Warehouse looks to regional areas for NZ growth

The discount chemist chain is expecting to reach a store count of 35 in New Zealand by the end of the year.

Is your delivery management strategy based on hindsight or foresight

Most companies will work on the last mile delivery but not take into consideration all the other factors that impact the...

Can cheap parking and store-only discounts boost CBD foot traffic?

With three days to go until JobKeeper ends, retailers need an incentive for customers to get back shopping in CBDs.

Venchi eyes Australia as part of APAC expansion

Venchi’s APAC MD Marco Galimberti shares the highs and lows of various market and reveals where the focus will be in 202...

Hush Puppies GM reveals plans for 2021

Hush Puppies general manager Charlene Perera reveals what to expect in the year ahead.

‘My most diversified range yet’: Leona Edmiston looks beyond the wrap dress

After 20 years of frocks, the Australian designer has launched her first range of pants and knitwear.