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Omnichannel

Premier Retail looking to exit 350 stores in Australia and New Zealand

Premier Retail looking to exit 350 stores in Australia and New Zealand

Despite delivering a 29 per cent growth in net profit to $137.8 million for FY20, Premier Investments is looking to exit 350 stores across Australia and New Zealand due to unfavourable rent agreements. Und...
Zara-owner Inditex posts $315 million half year loss despite second quarter rebound
Victoria drives biggest month in Australian e-commerce history: AusPost
Oscar Wylee lied about charity donations, Federal Court rules
It’s time for the joy to return to retail

Omnichannel Archives

Premier Retail looking to exit 350 stores in Australia and New Zealand

Online could be the channel of choice for Premier Retail in the short term.
Walmart male model dressed in Free Assembly
Omnichannel

Are fashionistas still too snobby to shop at Walmart?

The US retail giant is hoping its range of trendy staples will win over fashionistas, and it might just have the winning...

Victoria drives biggest month in Australian e-commerce history: AusPost

August's online sales were up 5.8 per cent on April 2020 - the previous largest period.
a woman with blonde hair wearing a red dress
Omnichannel

From the races to the lounge: How Forever New is switching gears

The brand has observed how shoppers have changed lately and launched new initiatives to suit their lifestyle.
Store tech

It’s time for the joy to return to retail

Now more than ever, brands need to be on a constant mission to inject some joy back into retail to serve and support aud...
Image of a person picking up a pair of glasses

Oscar Wylee lied about charity donations, Federal Court rules

Eyewear retailer fined $3.5 million for misleading customers.

Online spend to change “beyond this pandemic”: GlobalData

Thousands of Australians have been pushed online for the first time during the Covid-19 pandemic, which is beginning to ...

Zara-owner Inditex posts $315 million half year loss despite second quarter rebound

Fashion business saw strong sales growth after Covid-19 restrictions relaxed.
99 Bikes

99 Bikes cruises towards growth as bicycle sales pick up speed

In 2007, 99 Bikes opened its first bicycle shop in Brisbane. Thirteen years later, it now operates 49 stores across Aust...

How retailers can future-proof customer experience in 2021

Why retailers need to rethink the customer experience and how they can benchmark it using a CX Maturity Framework.
Woman pushing trolley through supermarket

Most Aussies will stay loyal to new brands found during lockdown

New shopping habits formed during Covid-19 will stick around, new research shows.
Omnichannel

Crumpler plays the long game

We catch up with the Melbourne bag brand on the occasion of its 25th anniversary.
Image of a closed storefront
Pureplay

Failed at omnichannel? Don’t assume e-commerce will save you

Contributor Nathan Bush says failed omnichannel retailers shouldn't count on success by shifting online.
Pureplay

Why go back to normal?

Contributor Moensie Rossier makes the case for hanging onto your COVID workarounds.

H&M talks online growth, sustainability and recovering from the pandemic

What the world’s second largest clothing firm is working on now.
Omnichannel

As we connect online, are we losing connection offline?

In the new reality of queues, delays and regulations, retailers must find ways to revitalise shopping.
Omnichannel

Omnichannel retail: Is it really the answer?

Often seen as the holy grail of modern retail, omnichannel may not actually deliver the value that so many expect.
Image of person typing on a laptop

Picking up new habits during Covid-19

Will consumers' COVID-19 shopping habits stick around post-recovery? Contributor Justin Dery argues yes.
Omnichannel

Is bricks-and-mortar back in business?

We check in with Hush Puppies, Superdry, Sheike and others that have reopened stores.
Omnichannel

How brands can prepare for the ‘next normal’

Just when you were starting to get the hang of the COVID-19 regime, it’s time to shift to what comes next.