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Omnichannel

Alibaba revenue growth flatlines for first time as China’s lockdowns bite

Alibaba revenue growth flatlines for first time as China’s lockdowns bite

Alibaba Group has reported flat quarterly revenue growth for the first time in its history, showing how China's Covid lockdowns have hit its business. The slowdown adds to challenges facing China’s e-commer...
Opinion: Why exclusivity is the future of retail
From self tanning to sun care: How Australian Glow is taking on the US
Exclusive: How Paul Waddy, Mal Chia built their dream e-commerce agency
Lindt exec talks why Australia is such a strong test market

Omnichannel Archives

Robots, RFID tags and an incubator area: Inside Decathlon’s new Data Lab

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to de...

How to accelerate your FY23 e-commerce performance

Pattern has been monitoring and benchmarking the e-commerce performance of Australian retailers for a number of years.

Booktopia board fires founder, CEO Tony Nash

Booktopia CFO Geoff Stalley has been appointed interim CEO until a permanent replacement is recruited.

Institchu co-founders reveal growth strategy to become ‘household name’

Australian omnichannel direct-to-consumer retailer Institchu has been offering made-to-measure suits since it launched 1...

Australians set online shopping record, says Auspost

The postal service said online spending increased by 12 per cent year on year and in the six months from July to Decembe...

Experience first, tech second: This is what “phygital” looks like

Putting the physical and digital together isn’t new, but doing it for retail success in our modern world is trickier tha...

How Amazon’s debut fashion store takes online personalisation offline

The retail giant’s first physical fashion shop in California takes personalisation to a new level.

Meet Sugar: The “anti-establishment” beauty retailer Indian consumers crave

The Indian beauty and personal care marketplace has always been dominated by multinational brands, but there is now a n...

Why the world’s biggest DTC mattress brand is betting on Australian retail

German mattress giant Emma is ramping up its presence in the Australian market, with the recent appointment of a new com...

Have you missed the click-and-collect train?

The pandemic has supercharged the uptake of in-store pickup programs, demonstrating several benefits that your business ...

The last mile: How can retailers diversify their carrier strategy?

Today’s customers are used to lightning-fast service and a poor delivery experience can be the dividing factor to turn a...

The meta-what?!

The pandemic reintroduced the world to a ‘little thing’ called a QR code and as we reopen to the ‘roaring twenties’, inc...

Skin in the game: Cult beauty brand The Ordinary launches into India

The cult skincare brand’s parent, Deciem, continues its international growth, cutting a deal with Nykaa for omnichannel ...

Behind the rapid growth of online fragrance brand Who Is Elijah

Fast-growing local fragrance brand Who Is Elijah is on track to hit $3 million in revenue this calendar year as it conti...

Lost items are something e-com businesses may confront. Are you prepared?

ShipStation can help streamline your shipping and keep your shipments moving smoothly.