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Omnichannel

Omnichannel Archives

Citizen Wolf’s Zoltan Csaki on the importance of taking risks

Here, we talk to Csaki about what it has been like to be a pioneer in the made-to-order fashion space, and what he’s lea...

“Something special”: Harris Farm makes Canberra comeback

A new 4,500sqm Majura Park store will reintroduce Canberrans to the Harris Farm Markets store, and will create the oppor...

Strandbags goes hell for leather with new style-focused brand Evity

After staying silent for two years, Strandbags has launched a new leather brand and set its sights on an international e...
Inside Retail & Hootsuite

Stop interrupting, start inspiring: 3 social commerce trends on the rise

When Covid hit and physical stores closed, many retailers were left floundering, trying to work out how to maintain thei...

Hotter, quicker, faster: Domino’s GM on what NZ customers want

Domino’s Cameron Toomey talks drone delivery, electric bikes, and how the pandemic has changed what Kiwis want.

Meta Store brings the social network to the metaverse

By following Apple store’s tradition of putting the technology in the palm of the consumers’ hand, Meta aims to take Fac...

Kogan’s gross sales decline during third quarter

Kogan registered a moderate sales decline during its third quarter with consumer demands not meeting expectations.

Why a standalone Woolworths drive-through is a “no brainer”

The proposed Rose Bay drive-through store is an extension of the business’ successful direct-to-boot contactless service...

Facebook-owner Meta to open first physical store in metaverse bet

Meta Platforms is set to open its first physical store as the company plots a course to take its highly touted metaverse...

Behind the scenes of Baby Bunting’s long-awaited digital transformation

A few years ago, Baby Bunting's e-commerce replatforming went seriously awry. But it turned out to be a blessing in disg...

‘The growth hasn’t slowed down’: Industry leaders talk future of retail

Delegates from Afterpay, Adore Beauty, eBay and Vicinity Centres spoke at Retail Fest yesterday about what the next few ...

Omnichannel Ecosystems: the ultimate extension of an omnichannel model

Omnichannel retailing describes a type of retail system which allows for the engagement of customers via as many channel...

“We’ve always stayed curious”: How Ikea is becoming a changemaker

Ikea has come a long way from its beginnings as a big blue box out in a potato field.

Inside Lorna Jane’s digital transformation

Lorna Jane relaunched its website in the early days of the Covid-19 pandemic, and saw its largest ever day of sales. Now...

When is the right time to scale? Three indications you might be ready

How do you know when it’s the right time to scale by bringing in new people, processes, products and systems, so that yo...