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Mobile

How AR is changing the way Volkswagen sells cars
Volkswagen has introduced augmented reality to the online shopping experience. Image: Supplied.

How AR is changing the way Volkswagen sells cars

It’s hard to talk about the present and future of retail without taking into account the massive impact the Covid-19 pandemic has had on consumer behaviour. As lockdowns and restrictions have dictated peopl...
What makes a successful TikTok campaign: an insider’s view
Opinion: Retailers, don’t text customers like a crazy ex-lover
Why it’s time retailers finally pay attention to older customers
Victoria drives biggest month in Australian e-commerce history: AusPost

Mobile Archives

Is the future of e-commerce mobile first?

The short answer is a resounding yes. But what about the long answer?

Coles boosting e-commerce with digital-first, shoppable catalogue

Coles&co will feature regularly rotated specials and content.

Click and convert: 3 steps to creating a great app

Three simple steps will ensure your retail business is maximising your app's value, driving sales and making your image ...

Rise of social commerce inevitable in 2020, data shows

With the average internet user now spending nearly 2.5 hours a day on social media, online retailers need to adapt.

Demand for social shopping outpacing supply: PayPal

Consumer adoption of shopping though social media 50 per cent higher than business adoption.

Voice shopping, mobile payment app earn retailers ‘innovator’ status

Caltex, Officeworks and other retailers recognised for innovations.

E-commerce to reach tipping point by 2030: Australia Post

Businesses say online sales will equal bricks-and-mortar sales by 2030.

Omnichannel shoppers punch above their weight, research finds

Half of all transactions in APAC now occur on mobile devices.

Snapchat partners with Amazon for push into mobile-commerce

In-app visual product search will direct users to Amazon.

Mobile to drive e-commerce this holiday season

Nearly half of all orders are expected to come through a smartphone.

Out with the old, in with the new Cue

Fashion firm continues on journey to create seamless shopping experience.

Creating an excellent customer experience

There are common threads for organisations that have moved the needle from poor customer experience towards industry lea...

Data can’t save our department stores

Can someone explain how retailers that sit on some of the world’s richest sources of big data, fail to compete with thos...

Consumers turn to ‘showrooming’ for cheapest price

Shoppers admit deliberately checking out products in store, only to look for it online.

Amazon has arrived down under, but are local retailers really in trouble?

The door is open for local retailers to compete in the battle for market share.