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McDonald’s class action claims systemic failure to provide rest breaks

It also found the franchisee misrepresented the nature of the breaks Staines was entitled to.

New report details the pandemic pressures on retail’s workforce

More than half of retail and fast-food workers have seen job security and hours decrease throughout the pandemic, while ...

Here’s the real reason customer abuse is rising

Covid-19 brought abuse of retail workers to new heights but the problem has been around forever. Two academics propose a...

The labour drought and four effective ways to address it

The labour drought is unprecedented in its scale and mysterious in its origins. There has never been such a reluctance b...

Retail appointments of the week

Design trailblazer Virgil Abloh passes away; Surfstitch MD Justin Hillberg steps down; PepsiCo welcomes new CEO.

Employees say mental health initiatives are introduced to ‘tick boxes’

A survey of Australian workers has found that half believe businesses are paying lip service to mental health awareness,...

CouriersPlease CEO Mark McGinley exits

McGinley spent 18 years with CouriersPlease, and five years in the top role.

FWO takes Coles to court over alleged $115m in underpayments

Last year Coles said it had underpaid workers by around $20 million – the FWO thinks otherwise.

SurfStitch managing director stepping down this week

Justin Hillberg has been leading the surf brand’s restructure and is leaving after seven years with the company.

Warehouse, shipping workers pay the hidden cost of the holiday season

The run-up to Christmas means long hours and more demanding work for supply chain employees, often under poor conditions...

Off White, Louis Vuitton artistic designer Virgil Abloh passes away

Abloh had been privately battling cancer for several years, according to a statement from LVMH.

This Christmas, give your business the gift of hiring

The traditional holiday slowdown is the perfect time to get an edge on other retailers in the ultra-competitive search f...

Victorian retail saw a spike in customer abuse last week: ARA

ARA boss Paul Zahra said customer abuse hit new peak levels last week, after the introduction of vaccination checks at r...

India police charge Amazon execs in alleged marijuana smuggling case

Police did not disclose how many executives were charged.

‘I felt so supported’: How Ikea is evolving its refugee program

Globally, Ikea has committed to supporting at least 2500 refugees by 2023 through job training and language skills initi...

Why your workforce should be digitalised by now

With the last 18 months of rhetoric about digital disruption trained on the customer experience, many retailers have neg...

IGCC: Woolworths among companies having net-zero claims scrutinised

A new report provides guidance on what investors and shareholders want from net-zero ambitions.

Retail appointments of the week

Bottega Veneta's creative director departs; Marketplacer names first vice president of community; Clarks CEO steps down ...

Workers can now apply for ‘stop orders’ for sexual harassment

Sex Discrimination Commissioner Kate Jenkins recommended the federal government expand applications to stop bullying in...

How to improve cross-cultural engagement in business

Australia’s population is one of the most diverse in the world. Developing your cultural understanding can enrich your c...

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