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Need to have a difficult conversation? These tips can help

Ten tips to help you rip off the band-aid and have a difficult conversation. Image: Supplied
What is a “difficult conversation”? A difficult conversation can be described as any situation where the needs, wants, opinions, perceptions of others are diverse, with their feelings and emotions running strong. We all face difficult conversations at some stage in our lives, both in and out of the workplace. These conversations can arise, in an organisational context, as the result of several situations including performance management, discipline, personal issues, redun