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Walmart CEO: Why retailers need to pay it forward by investing in people

While the pandemic saw many companies let go of team members and cut staffing costs, Walmart committed to investing in them, and instead raised wages. It’s what Walmart US president and CEO John Furner describes as “paying it forward”. “The company has invested in me over the years and I’m appreciative of that. It is our responsibility in leadership to ensure that our people are supported and respected,” Furner said at the National Retail Federation’s Converge event on Monday. “W

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