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Training retail sales teams? Here’s why face-to-face won’t cut it anymore

Retailers are abandoning outdated training methods in favour of online systems that work well for the team, and the finances. 

Gone are the days of having to rearrange rosters and drag the team together for training sessions. There’s no longer a need to spend money on travel, and hiring training venues. With online training you can get your team learning where and when works best for you.

There’s less down time and your staff will learn on a platform that’s relevant for today’s retail workplace. Online training systems like RedSeed are easy for your staff to use and can be implemented without too much investment in terms of your time, or your budget.

Arranging for a trainer and training sessions becoming a logistical nightmare?

We understand that organising training can be time consuming… 

But, delivering training online can take the hassle out of planning staff training.  Training your team with a Learning Management System means that you can push training out to your team in just a matter of clicks.

CASE STUDY: How Revlon Increased Training Reach By Moving Their Face-To-Face Training Online

Whether your teams are spread across the city, across the country or across the globe they can all begin their training together. 

What’s more, with a platform like RedSeed, you can get your team training even sooner!  We have a growing library of ready-to-go online courses to teach your employees how to deliver the best in-store experience for your customers. 

Your team will master the art of customer service, sales, and negotiation so they can increase revenue in your stores. 

Tired of inconsistent training experiences for your team?

Providing your customers with an exceptional in-store experience is a key aspect of your business’s success. 

That great in-store experience can be an important point of difference between you and your competitors…

And that can mean increased revenue. 

Case Study: How this Fashion Retail Chain Improved Mystery Shopper Results with RedSeed Training

Help your staff to interact with customers in a consistently high-quality manner by giving them training that doesn’t vary from trainer to trainer or store to store. 

Online training systems ensure that a consistent message is delivered to all of your team so that your customers get the same experience, no matter where they shop with you. 

Our online training…your way.

If you’d like to customise your team’s training we can make that happen too. We specialise in customisable off-the-shelf courses which can be tailored to your unique business. Training can even include scenarios filmed in-store. 

We’ll help you get training that suits your specific needs and your customers get a consistent experience across all of your stores.

Retail is challenging. 

The environment, and customer expectations change constantly. 

Keep one step ahead of the changes by having a team that is skilled-up and ready to face whatever this industry throws at them.

Using its online learning management system, RedSeed can provide API integrations, resources, content, learning pathways and a training dashboard to help your business keep your staff motivated and succeeding. 

To further understand how to implement a training program within your business and drive engagement in your workers, book a demo today!