Are you and your team ready for whatever this year has in store? Over the last couple of years, you’ve had to become flexible about where, how, and the way in which you work. In these times of constant change, there are some specific skills that you need, to be able to get the job done. No matter what your role, these are five skills that, according to the World Economic Forum, will help you and your business in 2022.
1. Innovative thinking
Unexpected changes to the retail environment mean you’re facing challenges and obstacles to the way you usually run your business. You need some sharp thinking to get you through. In 2022 it’ll be essential that you develop your analytical and innovational skills in order to continue to exceed your customers’ expectations.
Yes… you heard correct, learning is something that can be learned! Don’t be an old dog – get focused and learn some new tricks. Having active learning skills and learning strategies will be essential this year. Be prepared to learn so that you can update your competencies and adapt to new operating environments to ensure that you and your business remain relevant and vital to your clients.
3. Problem Solving
No doubt 2022 will toss some complex problems your way. You’re going to need to know how to develop strategies to overcome difficulties so that you can continue to deliver exceptional customer service. Become the person who brings inspiring problem solving to your business, your team, and your clients.
4. Resilience, Stress Tolerance, and Flexibility
We don’t need to remind you how tough the last couple of years have been. Difficult times take their toll on everyone. Make this year positive by building personal resilience, learning tools for managing stress and anxiety, and being flexible.
5. Reasoning and Ideation
Yes, more thinking. Just like last year, in 2022 you’ll be faced with new sets of circumstances that require some tough decision making and quick thinking. Be on top of your game by using powerful reasoning and outstanding ideation skills.
We know you’re looking to nail your training strategy this year which is why we’ve created this fool-proof guide to help you get started – it’s packed with tips and tricks to create an effective retail training strategy for 2022!