How Lush uses its stores as platforms for education and community connection

Jessielee Pearce of Lush
Lush’s purpose-first retail model is changing the rules, Supplied.
Since its 2021 departure from major social media platforms, Lush Australia is doubling its focus on physical retail as a channel for education, community connection and values-driven commerce. By shifting its efforts from digital advertising to grassroots advocacy, the brand is recasting its physical stores as platforms for social impact and conscious engagement. This week, the brand launched its latest campaign for Plastic Free July: a limited-edition Waru bath bomb, with 75 per cent of sales p

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